17 Nov 2021
9.00am to 2.00pm
Level 3, 9 The Avenue, Midland
Training Room
The Managing Conflict & Challenging Behaviour course has been designed to help reduce the risk of behaviours of concern, and to influence a safe and positive outcome in a difficult situation.
You will learn positive approaches to behaviours of concern, including effective communication and de-escalation skills.
A light lunch will be provided.
There are 2 spaces available to unpaid carers of people living with mental ill-health.
